Our company stocks a wide range of hot rolled carbon steel plate distributed globally from our service centers in the U.S., Canada, Mexico, U.K, France, Shanghai, and Singapore. Customers calling for SA572 high-strength low alloy structural steel A516 a lot of times are also trying to get their arms around forecast issues. As our customers continue to work on their forecasts, IRON & Steel has options to help you conduct structured forecast reviews and put inventory strategies in place to effectively manage any impact from forecast variability.
In 2018, one of our India customers visit Zhengzhou office building and work shop to discuss carbon steel Q235B grind plate technical request. They have strict surface and thickness tolerance, and they also request UT and MT for testing for Q235B grind plate. As a result, they purchase 179 tons as trial order for first cooperation. After using the gind plate, the India customer has good comment on our SA572 high-strength low alloy structural steel quality. Till now, we keep exporting around 100 tons per month as regularly.
The company's logistics uses third-party logistics. This logistics model plays an important role in improving the efficiency of our business operations. Third-party logistics is an important form of logistics specialization. As a company specializing in logistics, third-party logistics companies have a wealth of experts who specialize in logistics operations, which is conducive to ensuring the professional production of the company, reducing costs, and improving logistics level of the company. Both the customers and the company benefit from the logystics mode.
First of all, we should establish a correct concept of after-sales service. Service concept is an important part of corporate culture and a long-term enterprise value concept. Our company's after-sales service embodies the concept of "customer first, sincere service for customers". As long as we are in the "sincere service for users" under the guidance of the idea, I believe we will get rich returns.